Terms and Privacy

1. About These Terms

These terms apply when you buy any revday programme or service, including AIM, BLAST, CSA, and our website design plans. "revday", "we", and "us" means revday, a business name of Noah Cohen, ABN 90 798 917 707. "You" means the person or business buying from us.

By booking, enrolling, or paying for a revday service, you agree to these terms.

2. Our Services

What each programme or plan includes is described on its page on our website and confirmed with you when you sign up.

3. Fees and Billing

All prices are in Australian dollars and are listed on our website. revday is not registered for GST, so no GST is added to our prices.

• AIM is a one-time fee for the 12-week programme, paid upfront or through a payment plan agreed on your clarity call.
• BLAST, CSA, and website design plans are billed monthly. Payments are processed securely by Stripe.

AIM satisfaction guarantee. If AIM isn't right for you, you can ask for a full refund within 14 days of your first session, as long as you have attended the sessions booked in that time. Email [email protected] with "AIM refund" in the subject line. If you are paying through a payment plan, we refund everything you have paid and cancel the remaining payments.

4. Cancelling Your Plan

BLAST, CSA, and website design plans have no lock-in contract. You can cancel at any time by giving us 30 days' written notice. Email [email protected] with "Cancel my plan" in the subject line.

Your plan, and your monthly billing, continue until the end of the 30-day notice period. We use that time to make sure you leave safely:

• Exporting your data. We help you export your contacts, conversations, and other records from your account.
• Offboarding. We walk you through what is switching off and when, so nothing stops working by surprise.
• Detaching your domain. We safely disconnect your domain from our platform so it is ready to point wherever you go next.

After your plan ends, your account is closed and your data is deleted within 30 days, as explained in section 7 of the privacy policy below.

Pausing instead. You can pause your plan for up to 90 days and pick up exactly where you left off. Contact us to arrange a pause.

5. Price Changes

If we change the price of your plan, we will email you at least 30 days before the new price applies. If you do not want to continue at the new price, you can cancel before it takes effect.

6. Changes to These Terms

We may update these terms from time to time. If we make a significant change, we will email current clients at least 30 days before it takes effect and update the date at the top of this page.

7. If We End the Service

We may end your service by giving you 30 days' written notice. We may suspend or end it sooner if you:

• do not pay an overdue amount after we have reminded you;
• use our services for anything illegal;
• send messages to people who have not agreed to receive them; or
• are abusive towards our team.

8. Your Responsibilities

• Consent for your messages. If you use our platform to email or text your own customers, you must have their consent and follow Australia's spam laws, including the Spam Act 2003.
• Your content. You must have the right to use any text, images, logos, and other material you give us for your website or marketing.
• Your account. Keep your login details secure and let us know straight away if you think someone else has accessed your account.
• Accurate information. Give us accurate information so we can set up and run your services properly.

9. Third-Party Services

Our platform runs on services provided by other companies, such as GoHighLevel and Stripe. We are not responsible for outages or problems caused by those providers, but we will help you as much as we can when they happen, and we will let you know about planned maintenance in advance where we can.

10. Your Consumer Rights

Nothing in these terms limits any rights you have under the Australian Consumer Law that cannot legally be excluded.

11. Resolving Disputes

If something goes wrong, please tell us in writing at [email protected]. We will work with you in good faith to resolve it within 30 days before either of us takes any other action.

These terms are governed by the laws of New South Wales, Australia.

1. Information We Collect

We collect information you provide directly to us, such as when you fill out our contact form, including your name, email address, phone number, and message content. We may also collect information automatically when you visit our website, such as your IP address, browser type, and pages visited.

2. Cookies and Tracking Tools

When you visit our website, we use the following tools to understand how it is used and to make it better:

• Google Analytics 4 (Google LLC) records which pages you visit, how you found us, the device and browser you use, and your approximate location based on your IP address.
• Microsoft Clarity (Microsoft Corporation) records how people interact with our pages, such as clicks, scrolling, and mouse movement, so we can find parts of the site that are confusing or broken. Clarity masks sensitive information, such as what you type into form fields.
• Our website platform (GoHighLevel) uses cookies so that forms, bookings, and chat work properly and remember where you are up to.

These tools use cookies and similar technologies. They do not tell us who you are unless you choose to give us your details, for example by filling in a form or booking a call.

You can block or delete cookies in your browser settings, and you can opt out of Google Analytics with Google's opt-out browser add-on (opens in a new tab). If you block all cookies, some features, such as booking forms, may not work properly.

3. How We Use Your Information

We use the information we collect to respond to your inquiries, provide customer service, send text messages you have opted into (including service-related and promotional communications), improve our website and services, and comply with applicable legal obligations.

4. SMS / Text Messaging

By opting in to receive SMS messages from revday, you consent to receive text messages at the phone number you provide. Message frequency varies. Message and data rates may apply.

5. Information Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Third-Party Service Providers

We use the following third-party service providers to help us run our website and services. Each one only receives the information it needs to do its job.

• GoHighLevel Inc. provides our CRM, website hosting, forms, bookings, email, SMS, and the AI features in our platform.
• Stripe processes payments. Card details go directly to Stripe, and we do not see or store your full card number.
• ScoreApp runs our Clarity Quiz, including the answers and contact details you enter in the quiz.
• Google provides Google Analytics, described in section 2 of this policy.
• Microsoft provides Microsoft Clarity, described in section 2 of this policy.

AI features. Some of our support replies, automatic replies to messages, and writing tools use AI features provided through our platform. When you message us, your message may be processed by these features so they can answer you or pass your enquiry to the right person. A real person on our team can step in at any time.

Using these providers may involve your personal information being transferred to and stored on servers located outside Australia, including in the United States.

7. Client Data in the revday Platform

If you are a BLAST, CSA, or website design client, your revday account holds information about your own customers and leads, such as contact details, messages, bookings, and payment records. For that information:

• You control it. It is your business's data. You are responsible for having your customers' consent to collect it, and for your own privacy policy.
• We only use it to provide your services. For example, to set up your automations, answer your support requests, or fix a problem. We do not sell it, use it for our own marketing, or contact your customers, other than through the messages and automations you have set up.
• Access is limited. Only the revday team members, and our platform provider's support staff, who need it to help you can access it.
• When you leave, we help you export your data and safely detach your domain during your 30-day notice period. After your plan ends, we delete your account data within 30 days, unless the law requires us to keep certain records, such as invoices.

8. Data Security

We take the security of your data seriously. revday runs on enterprise-grade infrastructure hosted on Google Cloud Platform, with data encrypted in transit and at rest, and protection against DDoS and web application attacks. Our platform provider is independently audited annually (SOC 2 Type II) and meets GDPR, CCPA, and international data transfer standards. Two-factor authentication and granular access controls protect every account.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at [email protected]. We will respond to your request within a reasonable timeframe.

10. Making a Complaint

If you think we have mishandled your personal information, please tell us so we can put it right.

1. Contact us. Email [email protected] with "Privacy complaint" in the subject line, or call +61 483 949 689. Tell us what happened and what you would like us to do.
2. We acknowledge it. We will confirm we have received your complaint within 5 business days.
3. We investigate and respond. We will look into it and give you a written response within 30 days.
4. If you are not satisfied, or you have not heard from us within 30 days, you can complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au (opens in a new tab) or by calling 1300 363 992.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of changes by updating the date at the top of this page. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us